77cba Privacy Policy

1 General Introduction

77cba is a trusted online casino and sportsbook platform in Bangladesh. We place the highest importance on our users' privacy and are always committed to protecting their personal information. This privacy policy explains how 77cba collects your information, what purposes it is used for, and whether any information is shared with third parties.

By using our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

2 Scope of This Policy

This privacy policy applies to the following:

• Users of the 77cba website (https://77cba.cam) and all its sub-pages
• Registered members who have created an account and are using our services
• Anyone who uses our customer service or live chat
• Those who make financial transactions via bKash, Nagad, Rocket, or bank transfer

This policy does not apply to third-party websites or services, which may have their own privacy policies.

3 What Types of Information We Collect

77cba collects two types of information from you — (a) information you provide directly, and (b) information collected automatically while you use the platform.

Directly Provided Information:

• Full name, date of birth, and gender
• Email address
• Residential address
• Payment-related information (bKash / Nagad / Rocket number, bank account details)
• Documents required for identity verification (copy of national ID or passport)
• Any information provided when contacting customer service

Automatically Collected Information:

• IP address and geographic location (approximate)
• Browser type, operating system, and device information
• Login time and session-related information
• User gaming behavior and betting history
• Information collected through cookies and similar tracking technologies

4 Age Verification Information

The 77cba platform is for users aged 21 and above only. During account registration, we collect the information needed to verify your age. We process and store this information carefully to protect minors.

If we confirm that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

5 How Your Information Is Used

77cba uses your personal information for the following purposes:

• Account Management: To create, verify, and manage your account
• Service Delivery: To provide all services including cricket betting, live casino, and slot games
• Financial Transactions: To process deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer
• Identity Verification: To prevent fraud and comply with anti-money laundering regulations
• Customer Support: To provide assistance via 24/7 live chat
• Responsible Gaming: To identify problematic gambling patterns and provide necessary support
• Platform Improvement: To enhance user experience and resolve technical issues
• Legal Obligations: To comply with applicable laws and regulations

6 Marketing Communications

With your consent, 77cba may contact you by email about promotional offers, bonus notifications, and new platform features. You may opt out of such communications at any time by writing to us at [email protected] or through live chat.

Even if you opt out of marketing communications, important account-related messages (transaction confirmations, security notifications) will continue to be sent.

7 Data Retention Period

77cba retains your information only for as long as it is necessary. Generally:

• Active account data: for as long as the account remains active
• Transaction data: a minimum of five years from the transaction date (as required by law)
• Customer service communications: up to two years after the matter is resolved
• After account closure: at least five years, after which all personal data is deleted

This period may be extended if required by legal obligations or dispute resolution.

8 Data Security Methods

77cba uses industry-standard security technology to keep your personal and financial information secure:

• SSL Encryption: All data transmissions are protected with 256-bit SSL encryption
• Firewall Protection: Advanced firewall systems to protect servers from unauthorized access
• Encrypted Storage: Sensitive information stored in the database is kept in encrypted form
• Regular Security Audits: The platform's security is reviewed and tested on a regular basis
• Access Controls: Only authorized staff can access information on a need-to-know basis
• Two-Factor Authentication: An additional layer of verification for account security

Even so, no digital system is completely impenetrable. You are responsible for keeping your account password confidential and for notifying us immediately if you notice any suspicious activity.

9 Sharing Information with Third Parties

77cba does not sell, rent, or disclose your personal information to any third party for commercial purposes. However, limited information may be shared with the following parties in specific circumstances:

• Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, and banking partners
• Identity Verification Services: For fraud prevention and KYC (Know Your Customer) processes
• IT and Infrastructure Service Providers: Technology partners who assist in operating the platform
• Law Enforcement Agencies: Where required by court order or legal obligation
• Anti-Money Laundering Authorities: As required to comply with applicable regulations

When sharing information with third parties, we ensure that they also maintain appropriate privacy and security standards and use the information only for the specified purpose.

10 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, 77cba ensures that:

• Data transfers are carried out in accordance with international data protection standards
• Adequate data protection laws and measures are in place in the destination country
• Data transfer agreements ensure the protection of your information

11 Cookies Policy

77cba uses cookies and similar technologies in your browser. Cookies are small text files stored on your device that help improve your browsing experience.

We use the following types of cookies:

• Essential Cookies: To store login sessions, security verification, and language preferences. The platform cannot function properly without these.
• Functional Cookies: To remember your preferences and provide a personalized experience
• Analytical Cookies: To analyze platform usage and improve our services

You can control or delete non-essential cookies through your browser settings. However, some features may not work properly as a result.

12 Your Rights Over Your Personal Information

As a user of the 77cba platform, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances (where not in conflict with legal obligations)
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances
• Right to Data Portability: The right to receive your information in a structured, machine-readable format
• Right to Object: The right to object to the use of your information for marketing purposes

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 business days.

13 Withdrawing Consent

Where information is being processed on the basis of your consent, you may withdraw that consent at any time. However, any processing completed before the withdrawal remains valid.

Withdrawing consent may affect your use of the account, as some data processing is essential for service delivery.

14 Protection of Minors

77cba strictly prohibits participation by minors. Our platform is for users aged 21 and above only. We do not knowingly collect or store any information from minors.

If we learn that a minor has registered on our platform, that account will be closed immediately and all associated data will be deleted. If you believe a minor is using 77cba, please notify us immediately.

15 Responsible Gaming and Data Protection

We use information about your gaming behavior as part of our responsible gaming efforts. This includes:

• Identifying patterns of excessive betting or deposits
• Providing a self-exclusion (voluntary break) option when needed
• Connecting at-risk players with support resources

To learn more about responsible gaming, visit our Responsible Gaming page.

16 Changes to This Policy

77cba reserves the right to update this privacy policy as needed. For significant changes, we will:

• Update the "Last Updated" date at the top of the policy
• Notify registered users of significant changes by email
• Display a notification on the platform

Continuing to use the platform after any changes will indicate that you have agreed to the updated policy. So please visit this page regularly.

17 Data Protection Officer & Contact

For any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali

We will take any request or complaint from you seriously and try to resolve it as quickly as possible. Your privacy is our highest priority.

18 Related Policies

Alongside this privacy policy, it is important to read the following pages before using our platform:

• Terms & Conditions — Full terms for using the platform
• Responsible Gaming — Information and tools for safe and responsible gaming
• About Us — Introduction and mission of the 77cba platform
• FAQ — Common questions and answers